Richard was part of the training team that provided safety leadership training to a government department that needed to
- Raise risk awareness amongst their leaders
- Understand the protocols for dealing with customer aggression
- Deal with dynamic workplaces by recognising situations where risk was elevated and being empowered to act to protect staff
Email: Richard Swift (firstname.lastname@example.org)
Phone: 0448 977 933
- Carried out training of supervisors, team leaders, managers and directors in Safety leadership and risk awareness.
- Strong focus on critical risks including customer aggression